With an ever evolving interactive map, we make sure you find new and interesting veues wherever you go
Muddle offers advanced filtering on the fly. Define what you’re looking for with over 60 filters, and start seeing venues tailored especially for your taste.
We collect and organize all the information available of venues, that you can check with a flick.
Add places you love to your favourites to be able to access them quickly, or rate them to provide valuable feedback to the community
We provide many other features including an activity log and invitation, which is part of our upcoming community features. Stay tuned!
Try out our quick filters right here by tapping the buttons below and see magic happening on the map
We are Muddle Technologies Limited (“muddle”, “we”, and “us”). We operate the website getmuddle.com and the muddle iOS and Android mobile applications (collectively, the "Services").
We are a company registered in England and Wales (Company No. 09488508), with our registered office located at Beverley, Orchard Way, Cranbrook, Kent, United Kingdom TN17 3LN.
Please read these Terms (together with all documents referred to within these Terms) carefully before using the Services as, by using any of our Services, you are accepting and agreeing to comply with such. If you do not agree to these Terms, please do not use any of the Services.
You are responsible for ensuring that all persons who access the Services through your internet connection, or via your device(s) (whether desktop, mobile, or otherwise), are aware of these Terms (and other documents set out in these Terms) and comply with them at all times.
If you have any questions about these Terms, please contact us using the contact details in Section 24 below. We recommend you print and store a copy of these Terms for your records.
These Terms include the following additional policies and terms, each of which also applies to your use of the Services:
These Terms were last updated in April 2017.
We may, at any time and for any reason, make changes to these Terms. Changes will be posted on this page, so please check back regularly to keep informed.
If the changes materially affect your rights or obligations, we will use reasonable efforts to notify you of the changes, including via the Services and/or email. In addition, if we update or upgrade the Services, you may be required to accept the most recent version of these Terms to access such updated or upgraded Services.
By using the Services, you agree to be bound by the version of these Terms displayed on the date on which you use the Services.
We may update or change our Services for any reason and at any time (with or without notice), including to reflect changes in our products and services, our users’ needs, and/or our business priorities.
Our Services are made available to you free of charge.
We reserve the right to suspend or cease to provide the Services (in whole or in part, including any features and/or functionality) for any reason and at any time (with or without notice). We shall have no liability or responsibility to you, in any manner, if we choose to suspend or cease to provide the services.
While the Services are available to a general audience, the Services are not intended for use by individuals aged below the minimum age at which venues licensed to sell alcohol on-premises may permit entry and serve you alcohol (without the presence of another person, such as a responsible adult) in your locality (the "Minimum Age"). For example, the Minimum Age in the United Kingdom is 18 and the Minimum Age in the United States of America is 21.
No parts of the Services are directed to persons under the Minimum Age, and you must be at least the Minimum Age to access and use the Services. By accessing and using the Services, you warrant and represent that you have the right and capacity to enter into these Terms and use the Services.
Use of the Services may be restricted or prohibited in certain countries. If you are using the Services outside of the United Kingdom, it is your responsibility to ensure you are aware of and comply (at all times) with applicable local law.
To use the Services, you need to sign in (via Facebook Connect) using your Facebook login. We may, in the future, expand this to allow you to sign in via other social media networks (such as Twitter) or via a proprietary login system.
You must treat your Facebook login details, user identification codes, passwords, and any other pieces of information you choose (or we provide to you) as part of our security procedures as confidential, and not disclose such details or information to any third party.
We have the right to disable any user identification code or password (whether chosen by you or allocated by us) and/or suspend or terminate your use of the Services, at any time, if we believe that you have failed to comply with any of the provisions of these Terms.
When using the Services, you must (and you agree that you shall) comply with all applicable UK and local laws (“Applicable Laws”) and these Terms (including the content standards set out in our Acceptable Use Policy). In particular, you agree not to:
You agree to indemnify us (together with our group companies and affiliates) in full and on demand from and against any loss, damage, costs or expenses which we suffer or incur (whether directly or indirectly) as a result of your use of the Services otherwise than in accordance with these Terms or Applicable Laws.
The intellectual property rights (including trade marks, copyright, service marks, patents, and otherwise) in the Services and all material contained on, in, or available through the Services (including all information, data, text, music, sound, photographs, and graphics), the selection and arrangement thereof, and all source code, software compilations and other material (together, “Material“)) is owned by, or licensed to, us. All of our rights are reserved.
You may view, screenshot, print, or download extracts of the Material for your own personal use but you cannot otherwise copy, edit, vary, reproduce, publish, display, distribute, store, transmit, commercially exploit, disseminate (in any form whatsoever), or use such Material without our express permission. If you breach these Terms, your right to use our Services will terminate immediately and you must, at our option, return or destroy any copies of the Material you have made.
The trademarks, service marks, and logos (collectively, “Trade Marks“) contained on or in the Services (including the United Kingdom word mark "muddle") are owned by us or third party entities. You cannot use, copy, edit, vary, reproduce, publish, display, distribute, store, transmit, commercially exploit, or disseminate the Trade Marks without the prior written consent of us or the relevant third party (as applicable).
The content on the Services is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Services.
Although we make reasonable efforts to update the information that comprises the Services, we make no representations, warranties, or guarantees (in each case whether express or implied) that the content of the Services is accurate, complete or up to date.
You may upload information and materials to the Services, and the Services may include information and materials uploaded by other users of the Services, including to blog posts within the "Co-Founder Community" or via functionality in the Services (such as that which allows you to upload photographs of venues) ("User Generated Content").
Whenever you make use of a feature that allows you to upload User-Generated Content to the Services, you must comply with the acceptable use provisions in Section 9. We have the right to remove any User Generated Content that you upload to the Services at any time and without notice if, in our opinion, such User Generated Content does not comply with the content standards set out in our Acceptable Use Policy.
Any User Generated Content that you upload to the Services will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your User Generated Content, but you grant us a worldwide, perpetual, irrevocable, non-exclusive, sub-licensable, transferable licence to use, store, and copy that User Generated Content (including in the Services). We also have the right to disclose your identity to any third party who is claiming that any User Generated Content posted or uploaded by you to the Services constitutes a violation of their intellectual property rights, or of their right to privacy.
User Generated Content has not been verified or approved by us, and we do not review or otherwise monitor or moderate any such User Generated Content. The views expressed by other users via the Services, and content of the User Generated Content, do not represent our views or values. If you wish to complain about any User Generated Content, please contact us using the contact details in Section 24 below.
You are solely responsible for securing and backing up your content (including any User Generated Content).
From time to time the Services may contain third party advertisements, for example venue markers displayed in a different colour or the logo of brands of third parties replacing venue markers on the map ("Adverts").
Adverts are provided for your information only. We have no influence or control over Adverts, and are not responsible for (nor do we endorse) any Adverts or the third parties placing those Adverts. In particular, we accept no liability for Adverts.
If you attend, interact with and/or purchase goods and/or services from any third party who advertises in the Services, you do so at your own risk and the advertiser is responsible for such goods and/or services. If you have any queries or complaints in relation to any goods and/or services that you have purchased via Adverts, please contact the relevant advertiser.
The Services may contain links to and from websites operated by third parties (including venues, advertisers, and affiliates) (“Third Party Websites”).
These links are provided for your information only. We have no influence or control over Third Party Websites, and are not responsible or liable for (nor do we endorse) any Third Party Websites, their availability, or their contents.
You may link to the homepage of our website (as forms party of the Services), provided you:
Our Services must not be framed on any other website, nor may you create a link to any part of our Services, other than the homepage. We reserve the right to withdraw linking permission at any time, without notice.
The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.
If you wish to link to or make any use of content on our Services other than that set out above, please contact us using the contact details in Section 24 below.
Your use of the Services is at your own risk.
The Services are provided on an "as is" basis, and by using the Services you acknowledge and agree that the Services may not be free of faults or defects or available at any or all times.
To the maximum extent permitted by Applicable Law, all implied conditions, terms and warranties relating to the Services (whether implied by statute, common law or otherwise), including without limited any condition, term or warranty as to the accuracy, completeness, satisfactory qualify, fitness for purpose, performance, non-infringement, performance, interoperability, quiet enjoyment and title, are hereby excluded.
Nothing in these Terms excludes or limits our liability to you for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation and/or as for any other liability that cannot be excluded or limited in accordance with Applicable Law.
We shall not be liable to you, whether in contract, tort (including negligence), breach or statutory duty, or otherwise, including in particular for any:
If we are liable to you (directly or indirectly) in relation to the Services, whether in contract, tort (including negligence), breach or statutory duty, or otherwise, our aggregate maximum liability shall not exceed the greater of: (a) £0.50 GBP or (b) the total sums paid by you upon purchasing the Services (including any in-app spend and/or subscription costs).
We do not guarantee that our Services will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes, devices, and platform to access our Services. You should use your own virus protection software.
You must not:
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Services will cease immediately.
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
Unless otherwise expressly stated, nothing in the Terms shall create any rights or any other benefits whether pursuant to the Contracts (Rights of Third Parties) Act 1999 or otherwise in favour of any person other than you and us.
If any provision of these Terms is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision shall be construed, as nearly as possible, to reflect the intentions of the parties (as reflected in the provision) and all other provisions shall remain in full force and effect.
These Terms (as amended from time to time) constitute the entire agreement between us concerning your use of the Services.
These Terms, their subject matter and their formation are governed by English law and you agree to submit to the exclusive jurisdiction of the courts of England.
If you have any questions or concerns about these Terms, please contact us:
2.1.2 The Services are not intended for use by individuals aged below the minimum age at which bars, pubs and nightclubs licensed to sell alcohol on-premises ("Venues") may serve you alcohol (without the presence of another person, such as a responsible adult) pursuant to your local laws (the "Minimum Age"). For example, the Minimum Age in the United Kingdom is 18. We do not knowingly collect or process any information from persons under the Minimum Age, including children, at any time.
2.2.1 Muddle Technologies Limited is the controller and is responsible for your personal data.
2.3.2 You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us using the details set out above in the first instance.
2.4.3 It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
2.5.1 The Services may include links to third party websites, plug-ins and applications ("Third Party Services"). Clicking on those links or enabling those connections may allow third parties to collect or share data about you.
3.1 Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymised data).
3.2 The Services consist of a highly personalised, gamified map-based pub, bar and nightclub discovery app with powerful filtering features and unique real-time offers. To ensure the Services operate effectively, and to make sure you get the most out of the Services, we may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
3.4 We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data), with the exception of information about whether you recognise yourself as disabled where you select the "only show venues with disabled access and facilities" option via your profile page within our mobile applications.
3.5 We do not collect any information about criminal convictions and offences.
4.1 We use different methods to collect data from and about you including through:
5.1.1 We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
5.1.2 With respect to lawful bases that we will rely on to process your personal data (as further set out in Section 5.2):
5.1.3 Generally, we only rely on consent as a legal basis for processing your personal data in connection with our direct marketing communications to you (including via email). You have the right to withdraw consent to marketing at any time via your profile page in our mobile applications (whether iOS, Android or otherwise) or using the "unsubscribe" button in the footer of our marketing communications.
5.2.1 We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are (where appropriate). Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
|Purpose / activity||Type of data||Lawful basis for processing|
|To register you as a new user of the Services||
||Performance of a contract with you|
|To provide you with the Services that you request from us||
To manage our relationship
with you, including:
|To enable you to partake in a prize draw, competition or complete a survey||
To administer and protect
our business and the
|To deliver relevant content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you||
Necessary for our legitimate
interests – to:
To use data analytics to
Necessary for our legitimate
interests - to:
|To provide advertising to you and make suggestions and recommendations to you about goods or services that may be of interest to you||
Necessary for our legitimate
interests - to:
5.2.2 In any or all of these circumstances, we may perform these functions directly or use carefully selected third parties to perform these functions on our behalf. Where we use a third party, that third party will be subject to written agreements with us that restrict the third party’s use of your personal information strictly to those activities necessary to perform their services to us.
5.2.3 Please note that we do not sell your personal data without your consent (whether your name, address, emails address, or otherwise) to any third party, including Venues or advertisers, unless it is first anonymised.
5.3.1 We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established a privacy centre where you can view and make certain decisions about your personal data use, which can be located in your profile page via our mobile applications (whether iOS, Android or otherwise).
5.4.1 We may use your identity data, contact data, technical data, location data, usage data and profile data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this "marketing").
5.4.2 You will receive marketing communications from us if you have:
5.5.1 Advertising service providers, companies and networks may display advertisements via the Services from time to time. We do not provide any non-anonymised personal information to these third parties, but they may use tracking technologies (such as cookies or web beacons) to collect information about you if you view or interact with their advertisements.
5.5.2 Some of these third parties may be members of the Network Advertising Initiative, which provides you with a single location to opt out of advert targeting from member companies. See Section 5.6.1(d) below for further details on opting-out of data collection.
5.6.1 We are committed to giving you the ability to take control of your personal information. You can use the following mechanisms to delete or prevent us from receiving your information (including deleting existing cookies or disabling future cookies), though note that doing so may prevent you from accessing certain features or functionality of the Services:
5.6.2 Please note that opting out of cookies, mobile device IDs, or advertising IDs does not mean you will stop seeing advertising in the Services. However, the company or companies from whom you opted-out will no longer deliver adverts tailored to your web preferences and usage patterns, which means you may see a greater number of adverts that are not relevant to you or your preferences.
5.6.3 ‘Do Not Track’ (“DNT”) is a privacy setting that users can set in their web browsers to inform websites that you do not want those websites to collect certain information about you. While we have provided you with the opt-out links and details above so you can take control of your personal information, please note that we do not currently recognise or respond to any DNT signals as the Internet industry continues to work towards defining a common approach to, and meaning of, DNT compliance.
5.7.1 We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
5.7.2 If we need to use your personal data for an unrelated purpose, we will notify you (which may be via the Services, email or otherwise) and we will explain the legal basis which allows us to do so.
5.7.3 Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
6.1 We may share your personal data with the carefully selected third parties set out below for the purposes set out in the table at Section 5.1 above:
6.2 We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
7.1 We share your personal data within the Muddle Group and with External Third Parties that may be based outside of the European Economic Area (EEA). This will involve transferring your data outside the EEA.
7.2 Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
8.1 When using the Services via our desktop or mobile websites, we use the following categories of ‘cookies’ (small pieces of information sent by a web server to a web browser, which allows the server to uniquely identify the browser on each page) to collect information and store your preferences:
8.3 You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Services.
9.1 It is very important to us that we keep you, and your personal information, secure. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
9.2 We take a number of steps, and use a number of technical and organisational measures, to try to protect the personal information that you provide. These include:
9.3 We will notify you and any applicable regulator of a breach where we are legally required to do so.
10.1 We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
10.2 To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
10.3 In some circumstances you can ask us to delete your data: see Section 11 below for further information.
10.4 In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
11.1 Your rights
11.2 No fee usually required
11.3 What we may need from you
11.4 Time limit to respond
12.1 You may close your account at any time via the profile page in our mobile applications (whether iOS, Android or otherwise).
Muddle supports the responsible consumption of alcohol.